Key Quotes - Housing

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Last update: Wednesday 25th March




Disabled people face a housing shortage; finding a house is similar to entering a lucky dip - and winning a lucky dip is a matter of chance. There is a shortfall of 300,000 wheelchair-accessible homes. This is not a problem that is going to go away. As the number of disabled people continues to increase, so the situation worsens.
Housing	The Independent – 4 October 2004



A Which? survey of almost 2,000 households in England and Wales, revealed that about 70 per cent of people felt estate agents regularly misled them. Only one in 10 people thought they could be trusted. Almost 70 per cent of people in the Which? study thought there was an ombudsman who would deal with complaints about any estate agent, while 59 per cent though agents were compelled to sign up to a code of ethics. More than 40 per cent of consumers believe agents must be professionally trained and qualified, none of which is the case.
Housing	The Guardian - 29th April 2004

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